Société Ets. Michel Najjar SAL is committed to consistently provide competitive, safe products (according to their intended use) and services that meet and exceed existing and prospective customers’ needs, expectations and requirements as well as applicable statutory and regulatory requirements.
Our Quality and Food Safety Management Systems reflect the competence of Société Ets. Michel Najjar SAL that operates with full commitment to the Lebanese Norms for Ground Coffee, Roasted Coffee Beans, Cardamom Whole Capsules, Nuts and related additives, ISO 22000:2005 together with HACCP, FSSC Requirement, ISO 9001:2015 to continuously enhance customer satisfaction.
Attainment of this policy involves all employees being individually assigned their roles and responsibilities in the company, trained and therefore responsible for the quality of their work, resulting in a continual improvement culture.
The Top Management of Société Ets. Michel Najjar SAL is completely committed to drive continual improvement by reviewing its Quality and Food Safety Management Systems’ effectiveness as necessary through different verification activities and quality audits ensuring dealing with approved and/or certified external providers who are regularly evaluated by the company in different ways and by providing support, required resources, training &development to all employees.
This policy is available to all relevant interested parties. It is communicated and explained to all employees by respective supervisors, managers, and Quality & FS department through training sessions.